Customer Service Associate - Home-based

Balsam Brands is looking for a home-based Customer Service Associates to join their growing CRM team in the Philippines. The Customer Service Associate will work closely with the CRM Supervisor to deliver excellent customer service to clients through Email and ensure that orders are processed across the different brands.  The ideal candidate is someone with excellent English skills, strong analytic capabilities, and a fast, pro-active learner. Experience with Writing, Live Chat, BPO and Retail Customer Service preferred.

Interested applicants must exhibit the ability to ensure the confidentiality and security of all company files and information.

Responsibilities:

•     Deliver excellent customer service across different brands by meeting various Service Level Agreements and Key Performance Indicators.
•     Effectively handle customer service emails while representing the brand and its values.
•     Communicate with various colleagues and managers to ensure customer issues are resolved appropriately.
•     Understand company policies/procedures and know when to escalate customer service related issues
•     Ensure that all orders up updated in the back-end system as required.
•     Deliver tasks/projects assigned by the Supervisor or Manager.

Minimum Qualifications:

•     At least two years of college education.
•     1 year of relevant work experience (customer service, business correspondence, corporate communications or writing).

- Experience in customer service environments is highly preferred.

•     Willing to receive paid training (may take place between June and October 2013).

Knowledge, Skills and Abilities Required:

•     Excellent written English is required, including grammatical accuracy. Excellent communication skills (in English) are necessary in order to communicate with customers as well as internal stakeholders.
•     Comfort working through a task via electronic means: online project management tools, email, Skype, and chat
•     Basic knowledge in MS Office programs, particularly MS Excel. Must be able to present and understand information in various documents and spread sheets.
•     Strong analytical and problem-solving skills and critical thinking.
•     Self-motivated, detail-oriented, and able to prioritize daily work in a fast-paced environment.
•     Positive attitude and a commitment to excellence.
•     Time management skill is an advantage.
•     Proactive and professional communication with team members. Must be a team player.
•     Ability to learn quickly and work with minimal supervision.
•     Ability to accept feedback and incorporate them in his work.
•     Willingness to work multiple shifts - morning, evening or graveyard shifts.

Location: This is a remote working position that requires a home office setup (preferably a laptop to bring to training and in-person meetings) with a reliable internet connection with at least 1 Mbps. Internet back up is a must. Candidates must be located in Metro Manila or within driving distance of Metro Manila to attend monthly meetings and training sessions.

Status: This is a telecomute (home-based) job that requires 8 hours of work daily (full-time), five days a week. Performance-based rewards are provided in-season.

Contact: Please send cover letter and resume to balsam.careers@gmail.com. In your cover letter, tell us about your favourite Balsam Hill product and why.

Homebased Social Media Marketers

Now Hiring 10,000 Agents--Social Media Marketers to work home-based.

AGENTS

    Full time and Part Time work schedules
    very high pay
    rapid advancement opportunities
    on-going training and support
    and a full array of benefits to meet the needs of you and your family.


Salary: Earn up to 100K a month (straight commission)

APPLY HERE: http://ph.jobsdb.com/PH/EN/Search/JobAdSingleDetail?jobsIdList=500003002055337

Workforce Specialist - Remote Staff

•     Attend to daily staffing attendance requirements
•     Generate established Compliance reports in a timely manner
•     Monitor real-time staff schedule adherence and compliance
•     Monitor screen shots and other efficiency tracking reports 
•     Manage call-in line
•     Communicate identified compliance breach to CSRO, CSRO Manager and Workforce Analyst
•     Responsible for monitoring and effective usage of the compliance tools in the Remote Staff portal  by providing timely updates for staff schedule adherence.
•     Creation and interpretation of productivity measurement reports within the portal.
•     Responsible to assist in defining and executing a Compliance Management strategy that maximizes staff availability for Remote Staff clients, achieves service level targets and business goals while meeting compliance requirements.
•     Works closely with the Workforce Analyst and CSROs for daily operations
•     Perform other duties and assignments as directed and administration experience preferred

APPLY HERE:

http://ph.jobsdb.com/PH/EN/Search/JobAdSingleDetail?jobsIdList=500003002054589

Home Based: CAD Operator - MicroStation V8i

Remote Staff Inc.

Responsibilities:

The primary function is to convert CAD files to MicroStation format following the BHP Standards.
              i.        FILE NAMING
             ii.        PREPARATION OF DRAWINGS
            iii.        DRAWING UNITS
            iv.        ELEMENT SYMBOLOGY
            v.        TEXT
            vi.        FEATURE ALLOCATION TABLES
           vii.        DIMENSIONS
          viii.        DRAFTING REQUIREMENTS
           ix.        TRANSLATIONS
            x.        OUTPUT
           xi.        SEED FILES
          xii.        COMPLIANCE WITH STANDARDS

All delivered Drawing Files will adhere to the BHPBIO CAD standard.
All Microstation CAD files shall be subjected to audit procedures using CADconform by the Company.

Requirements:
Candidate must have College degree, preferably in Architecture, Civil Engineering, Electrical Engineering, Electronics and Communication Engineering, or Computer Science.
Proficient in latest AutoCAD Software
Hands on experience using Microstation V8i is a must
Must have the software already in his computer
Ability to read and understand construction plans
Home Office Requirements:

Comfortable Working remotely from Home
Has a DSL / Cable Connection (Wimax, Canopy, Dongles, etc are not allowed)
Has an up to date Computer / Laptop
Has a decent headset and web cam
Comfortable using Skype

* Applicants are required to provide their Voice Recording, Portfolio/ Sample Codes (if applicable) and take online exams.

WALK IN APPLICANTS are immediately processed. Visit our office located at 27/F Trafalgar Plaza building, 105 H.V. Dela Costa Street Salcedo Village, Makati City; Mondays to Fridays from 9AM to 4PM

APPLY Here

Wordpress Developers (Home-Based set-up)

Optimum Source, Inc. (OSI), founded in 1998, is a premier service provider of Knowledge Process Outsourcing (KPO), Information Technology Outsourcing (ITO) and High-End Business Process Outsourcing (BPO) in the Philippines.

Our US offshore client, a developer of unique and engaging mobile products which integrates into a comprehensive mobile marketing platform, is currently looking for Jr to Mid-level Wordpress Developers for a homebased set-up.

Qualifications:
- At least 2-5 years experience in PHP and Wordpress
- Well experienced in XML feeds.

You may send your resumes at: ruthie@optimum-source.com

For more details, you may get in touch with us via ym: ruth_espinosa15 / skype: ruthie_osi

Customer Service Associate - Homebased

 Balsam Brands is looking for Customer Service Associates to join our growing CRM team in the Philippines. The Customer Service Associate will work closely with the CRM Supervisor to deliver excellent customer service to clients through Email and ensure that orders are processed across the different brands.  The ideal candidate is someone with excellent English skills, strong analytic capabilities, and a fast, pro-active learner. Experience with Writing, Live Chat, BPO and Retail Customer Service preferred.

Interested applicants must exhibit the ability to ensure the confidentiality and security of all company files and information.

Responsibilities:

•     Deliver excellent customer service across different brands by meeting various Service Level Agreements and Key Performance Indicators.
•     Effectively handle customer service emails while representing the brand and its values.
•     Communicate with various colleagues and managers to ensure customer issues are resolved appropriately.
•     Understand company policies/procedures and know when to escalate customer service related issues
•     Ensure that all orders up updated in the back-end system as required.
•     Deliver tasks/projects assigned by the Supervisor or Manager.

Minimum Qualifications:

•     At least two years of college education.
•     1 year of relevant work experience (customer service, business correspondence, corporate communications or writing).
• - Experience in customer service environments is highly preferred.
•     Willing to receive paid training (may take place between June and October 2013).

Knowledge, Skills and Abilities Required:

•     Excellent written English is required, including grammatical accuracy. Excellent communication skills (in English) are necessary in order to communicate with customers as well as internal stakeholders.
•     Comfort working through a task via electronic means: online project management tools, email, Skype, and chat
•     Basic knowledge in MS Office programs, particularly MS Excel. Must be able to present and understand information in various documents and spread sheets.
•     Strong analytical and problem-solving skills and critical thinking.
•     Self-motivated, detail-oriented, and able to prioritize daily work in a fast-paced environment.
•     Positive attitude and a commitment to excellence.
•     Time management skill is an advantage.
•     Proactive and professional communication with team members. Must be a team player.
•     Ability to learn quickly and work with minimal supervision.
•     Ability to accept feedback and incorporate them in his work.
•     Willingness to work multiple shifts - morning, evening or graveyard shifts.

Location: This is a remote working position that requires a home office setup (preferably a laptop to bring to training and in-person meetings) with a reliable internet connection with at least 1 Mbps. Internet back up is a must. Candidates must be located in Metro Manila or within driving distance of Metro Manila to attend monthly meetings and training sessions.

Status: This is a telecomute (home-based) job that requires 8 hours of work daily (full-time), five days a week. Performance-based rewards are provided in-season.

Contact: Please send cover letter and resume to balsam.careers@gmail.com. In your cover letter, tell us about your favourite Balsam Hill product and why.

Home Based: SEO / SEM

Job Description:

Skill(s) / Requirements

•     2-5 years previous Experience in SEO work and Link building campaign
•     Ability to write informative and interesting articles for blogs
•     Time Management skills
•     Ability to multitask
•     Excellent understanding of onsite/offsite SEO
•     Ability to write optimized title tags
•     Master of Google analytics
•     Knowledge of HTML, CSS and other common programming languages
•     MS Office skills (Word, Excel, PowerPoint etc.)
•     Analytical thinking
•     Self-motivated, detail oriented and able to prioritize daily work efficiently
•     Works well under pressure and deadlines
•     Would prefer a candidate who is flexible and willing to learn, able to take constructive criticism on-board and work with the client to constantly improve processes to ensure that you're working in the most effective way.

 Responsibilities

•     Conduct various social media lead generation campaigns such as Facebook and Twitter
•     On-page checks, investigations, analysis, and optimization of client’s website
•     Off-page optimization which includes link building and content specifications to be requested to the content department
•     Conduct investigations for the current websites under the company and provides additional ways to generate leads from the websites for marketing purposes
•     Manage client’s SEO campaigns
•     Link building
•     Improve client’s SEO campaign results
•     Keyword research

 Home Office Requirements:

    Comfortable Working remotely from Home
    Has a DSL / Cable Connection (Wimax, Canopy, Dongles, etc are not allowed)
    Has an up to date Computer / Laptop
    Has a decent headset and web cam
    Comfortable using Skype

 * Applicants are required to provide their Voice Recording and take online exams after passing the initial interview

Apply here