Customer Support Team Member with Xero experience (Home Based)

Supercell Media is a company that provides technical, marketing and strategic advice and support to eCommerce companies to enable and manage growth in such a fast changing environment.

They are looking for a Customer Support Team Member with Xero experience that can meet certain criteria. That someone should love to contribute ideas and share their thoughts about the job. Should be a talented, hard working person that would like to become a valuable member of a team. Someone who would love their job and love working with a team.

The work is home based so you will be required to have a stable high speed Internet connection.

Qualification:

- can speak, read, and write good English.
- Can work from home without distractions.
- Can use Skype.
- Willing to learn new things and can easily be trained other skills.
- Can work full-time (40 hours per week)
- Can work at 7am to 4pm Manila Time Mondays to Fridays
- Has a good working computer and high speed Internet connection. (fast and consistent enough for skype)
- PayPal account

Skills Required:

- good bookkeeping and accounting skills (Xero experience is appreciated)
- Customer Service work experience
- Excellent with the google apps suite (mail, drive, docs, spreadsheets)
- Great Data Entry skills, adding products and content to websites
- Update and Create Standard Operating Procedure Documentation
- Attention to detail
- Great time management skills
- Strong task management skills - Deliver tasks efficiently and to deadlines
- Have a happy and vibrant attitude and happy to help where necessary
- Opportunity to grow into a leadership position if desired
- Experience with Magento eCommerce platform is appreciated but not essential
- Experience with Xero Accounting platform is appreciated but not essential
- PHP 15000/month salary

APPLY HERE

Part-time Online Project Manager (12+ hours/wk)

- manage shipping, research, data entry, should have good English communication skills both written and verbal.

An independent, fast growing eCommerce business company is looking for a Project Manager.

Responsibilities include:
1. manage shipping and coordinate projects - 30% of work load
2. internet and data research (absolute necessary to have previous experience - please don't apply if you don't have any. We will not look at your application) - 30% of work load
3. data entry - 30% of work load
4. customer service communications - 10% of work load

Necessary qualities:
- Very good at math and calculations
- Excellent English communication skills both in writing and verbal.
- Good at powerpoint (basic) - can create powerpoint presentations, deal with graphics in powerpoint, excel, word doc
- fast and stable internet
- Attention to detail
- Reliable

This position has room to grow. You'll start probationary first, the right candidate will get long term job, possibilities of 25-30+ hours / week in 3-6 months' time.

The company is a Hong Kong based eCommerce company that is growing very rapidly in the US and European markets.

The recruitment process is as follows:

1. Due to the large amount of applicants they have a test for all the candidates, that is composed of 4 parts. This should take 2 hours to complete. The parts will assess you on the areas of data entry, research as well as customer service communication (simple English correspondence on behalf of their brand)
2. Once they have received your results, they will review your test score, should your test score be satisfactory, you will proceed to a 30 minute Skype interview, after which they will let you know if your application is successful.

The job is available immediately. Should you decide to pursue the application process, can you please nominate a time block of 2 hours over the next few days to complete it.
Please send your application to " contactqy@gmail.com " with the subject line “Candidate for VA Assessment” and input your email address. They will send you the test 2 hours before on an agreed time and you can send back the result when you get it done.

Compensation: $2-4/hour depending on experience. 2 months trial period (paid).

Skills required:

• Office & Admin (Virtual Assistant)
   - Admin Assistant
   - Data Entry
   - Email Management
   - Research
   - Transcription

• English
   - Speaking
   - Writing

• Writing
   - Editing Proofreading
   - Web Content Writing

• Customer Service & Admin Support
   - Customer Support
   - Email Support

Email contactqy@gmail.com with subject line of "PROJECT MANAGER ROLE"
Check more details about the job HERE

Data Entry Customer Care Agent Earn Up to 20K/mo (Non-voice)

Siegen solutions is looking for Data Entry Customer Care Agents. 

Qualifications needed: 

•  must have at least an Undergraduate (2nd year with 72 units) or preferably with a Bachelor's/College Degree, in any course.
•  Preferrably with a background in the following courses: Economics, Finance/Accountancy/Banking, Human Resource Management, Business Studies/Administration/Management, Commerce, or equivalent.
•  Must be good in English communication (both oral and written).
•  Must have 30-35wpm typing skills.
•  Must be willing to work in Quezon City (full time) or Pasig City (seasonal/short-term contract).
•  No previous work experience required.

RESPONSIBILITIES:

•     As data entry customer support, you will be coordinating online with customers, either collecting or offering them information through a web-based chat program or via e-mail.
•     This is a strategic non-voice customer service role for a multinational brand in a BPO setting.
•     Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
•     Enter customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
•     Maintain data entry requirements by following data program techniques and procedures.
•     Verify entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
•     Test customer and account system changes and upgrades by inputting new data; reviewing output.
•     Secure information by completing data base backups.
•     Maintain operations by following policies and procedures; reporting needed changes.
•     Maintain customer confidence and protects operations by keeping information confidential.
•    Contribute to team effort by accomplishing related results as needed.

ENJOY THESE WORLD-CLASS BENEFITS:

•     Starting pay is between PHP 19,500-20,000/month including basic pay and allowance. The offer will depend on your educational background and skills.
•     With additional allowances after 90 days of employment
•     Monthly performance bonus/incentives
•     Paid training
•     Healthcare Benefits (Medical and Life Insurance)
•     20% Night Differential

Address

Unit 206, 2nd Floor, Cabrera 1 Bldg., #130 Timog Ave (infront of GMA7 at Timog corner EDSA), Quezon City

Or APPLY HERE

Data Entry Clerks BGC or Makati

Staff Alliance, Inc. recruitment agency is looking for Data Entry Clerks to work in BGC or Makati. Number of vacancies is 30.   

Job Description:

• Encode information on the department's preferred system
• Ensure accuracy of details encoded in the system based on the verified details
• Create filing system for all encoded information on a daily basis for monitoring purpose
• Candidate must possess at least a Bachelor's/College Degree of Computer Science/Information Technology, Finance/Accountancy/Banking, Human Resource Management, Business Studies/Administration/Management, Marketing.
• No work experience required.
• Fresh graduates with good scholastic standing are encouraged to apply
• Required skill(s): clerical and office work, MS Office.
• 30 Full-Time and Contract position(s) available.
• Applicants with NBI and medical clearance will be prioritized

Apply here

Non Voice Account, Data Entry Job in Ortigas

Transec BPO Solutions Inc. is currently looking to fill the open position for a    Non Voice Account Data Entry agent. The main responsibility is to input new and update existing data from various sources into the software system with high accuracy and efficiency.

Main Responsibilities:

•Transfer data from documents into the software system with accuracy and speed.
•Enter new information to the database for added affiliates.
•Update existing information in the database when it changes or expires.
•Review data to pro-actively detect deficiencies and verify to the person or team in charge when necessary for correction.

Skills needed and Qualifications:

•Should have a minimum of 1 year of experience in a data entry role
•Has experience in the BPO industry preferably handling a US account.
•Preferably with Bachelor’s degree; must have undergone at least 2nd year of college level.
•Excellent vision with high attention to detail.
•Minimum typing speed of 35 WPM to yield good productivity.
•Able to speak and write proper English.
•Tech-savvy and natural interest in learning new technologies.
•Proven longevity or tenure with past employments.
•Willing to work night or graveyard shifts. With 10% night differential.


Company: Transec BPO Solutions Inc.
Location: Ortigas
Salary: 18,000 PHP

APPLY HERE

LizardBear Tasking: Email Customer Support Representative non voice account

JOB DESCRIPTION:

LizardBear Tasking (formerly TaskUs, Inc.) is looking to fill the position of position for Email Customer Support Representative. This position requires highly skilled and versatile leaders. It demands someone who want to provide stellar customer support for the fastest-growing technology company in the world.

Applicant should have mastery of English, independent thinkers, and who are passionate about customer service!

This is a rotating shift and their new office is located in Anonas, Quezon City.

Qualifications:

    Please be reminded that scheduled applicants will be prioritized.
    At least 2 years in college
    Preferably with experience in writing (from email/chat campaigns or from writing blogs or content writing)
    Very tech savvy, including solid comfort with email
    Strong reading comprehension skills
    Excellent spoken and written grammar skills
    Willing to work on holidays and weekends
    Willing to work in Anonas, Quezon City


Please be ready with your requirements for faster and smoother hiring process. Visit them at 7th Floor, Anonas LRT City Center, 958 Aurora Boulevard corner Anonas Avenue, Project 3, Quezon City.

Recruitment Hours: Mondays to Fridays from 8:00 AM to 3:00 PM.

Or Apply Online HERE