Showing posts with label home base jobs. Show all posts
Showing posts with label home base jobs. Show all posts

Friday, May 5, 2023

Virtual Assistant PHP 58,000 a month

Company: TaxValet

Virtual Assistant Manager (Remote in Luzon, Philippines) PHP 58,000 a month



Full Job Description

Title: Remote Virtual Assistant Manager (Full-Time)

Location: Philippines (100% REMOTE Work from Home)

Shift: Late Shift (9PM-5AM ) during training period (2-6 months) later transitioning to a split-shift (7PM-1AM + 2 hours at your leisure).

About The Role


TaxValet is seeking a Virtual Assistant Manager with 5+ years of experience to provide support to the leadership team in both their professional and personal lives. The ideal candidate should be proactive, adaptable, and possess leadership potential to manage a team of future virtual assistant hires. This is the company's first VA hire and an excellent opportunity for someone who wants to establish systems, processes, and workflows for future hires.

The role requires strong communication, project management, and interpersonal skills, as well as discretion and confidentiality. The tasks assigned will vary weekly, and responsibilities will include managing schedules, drafting emails, planning company retreats, organizing personal events, researching and interviewing vendors, and attending meetings on behalf of the leadership team. The candidate will also be responsible for creating detailed documentation for every process to ensure standard operating procedures are in place.

The ideal candidate must have a strong work ethic, a desire to learn, and a commitment to excellence. In addition to experience and knowledge, the candidate's attitude, potential, and alignment with the company's core values are equally important.

About TaxValet


TaxValet is not just a tax company, but an emotions company with a Core Purpose of transforming negative emotions into positive ones for clients, partners, and team members. They do this by eliminating the hassle and stress of sales tax for e-commerce and software companies. They are looking for enthusiastic candidates who align with their values of feeling empathy, shaping possibilities, owning outcomes, and striving for excellence.

TaxValet is a fast-growing, fully remote, financially stable, and profitable business with a small but awesome team of around 40 members. They offer an all-inclusive solution for a simple, predictable monthly rate with no billable hours. Additionally, they are a "give 1%" organization, dedicating 1% of profit, employee time, and service time to nonprofits like Queer Asterisk and those affected by typhoon disasters in the Philippines.

Required Qualifications


TaxValet is seeking someone with a proven track record as a Virtual Assistant Manager and a commitment to continuous learning.

Here are non-negotiables Qualifications:


Professional


  • At least 5 years of experience as an Virtual Assistant Manager or similar role
  • Proven leadership skills and abilities, preferably with experience managing a team
  • College degree
  • Experience working remotely
  • Great command of the English language (both written and verbal)
  • Comfortable communicating via phone and email - you will be making lots of phone calls on behalf of the executives
  • Positive references from past supervisors


Interpersonal


  • Highly organized, with excellent attention to detail
  • A proactive problem solver
  • Assertive personality
  • Able to manage multiple priorities and meet deadlines
  • Eager to learn new skills and technologies
  • Able to maintain discretion and confidentiality
  • Please note that the final step before being hired is for you to arrange reference calls with your former managers.


Your Primary Responsibilities


  • Create TaxValet’s systems, processes, workflows and documentation for VA work
  • Proactively manage the leadership team’s calendars and schedules to maximize time for “deep work”
  • Draft and organize professional and personal communications and appointments
  • Plan and coordinate company retreats, personal vacations, and business trips
  • Conduct research, gather and organize information, interview vendors, and manage relationships with professional and personal contacts
  • Create and maintain documentation for all processes and tasks
  • Build and manage a team of VAs in the future
  • Specific Measures of Success


After a year on the job, your performance will be measured by these specific outcomes:


  • Time saved for the Founder and CEO: The Founder and CEO spend less than 1 hour per week on tasks that could be delegated to the Virtual Assistant Manager or another employee
  • Documentation: Standard operating procedures are in place for 100% of key tasks and processes and have been updated in the last 6 months


Compensation and Benefits


  • Gross salary targeted at 58,000 PHP monthly
  • Additional 2,000 PHP late shift allowance, 3,000 PHP de minimis
  • 20% night shift differential on night shift hours worked (10PM-3AM)
  • Company paid HMO plus 2 dependents in addition to government PhilHealth, SSS, and Pag-IBIG
  • 43 days off per year, including 22 holidays and 21 days of PTO
  • 100% Remote Working from Home
  • Equipment and desk set-up to ensure a comfortable and effective remote work environment
  • Participation in the company profit sharing program after 1 year of tenure at TaxValet
  • Budget for continuing education and professional development
  • Annual Cash bonuses i.e. 13th Month Pay, Christmas Cash Gift
  • Career Advancement and Professional Development


TaxValet is specifically looking for someone who wants to grow the VA function at TaxValet. In the future, you’ll be given the opportunity to hire, train, and lead a VA team at TaxValet once all of your systems, processes and workflows have been designed, and we have a demonstrated need within the business. This is an exciting opportunity to grow your career and do impactful, meaningful work at a company that really cares about its employees.

Why Join TaxValet as a Virtual Assistant Manager?


At TaxValet, we're all about helping our team members achieve their personal and professional goals. We understand that life is complex and strive to deliver balance, support, and growth through long-lasting partnerships between our clients and our team.

As a Virtual Assistant Manager at TaxValet, you'll have the chance to work alongside some of the best business minds and entrepreneurs in the world. This is more than just a job – it's an opportunity to develop new skills, forge lasting relationships, and create unforgettable experiences.

TaxValet is looking for someone who is hungry for a challenge, has impeccable interpersonal skills, and wants to learn and grow while building a rewarding career. If that sounds like you, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: Php58,000.00 per month

Benefits:

Health insurance
Schedule:

8 hour shift
Application Question(s):

How will working the late shift (6:00 PM - 3:00 AM) long-term affect your work-life balance?
Why do you want to work at TaxValet specifically?
Expected Start Date: 06/26/2023

Apply here

 

Sunday, August 21, 2016

CrewBloom: Home-based Sales Executive Php56,000 per month

CrewBloom, a U.S. startup company is looking to hire the best sales professionals in the Philippines. The work is full-time and home-based. They are offering $8/hour + unlimited commissions. Monthly base salary is Php56,000 give or take.

Roles and Responsibilities:
  • cold calling
  • lead generation
  • email marketing
  • Products to sell is client dependent but all their clients are B2B businesses
  • Update prospect interaction in CRM to ensure efficient lead management
  • Develop and maintain accounts to achieve target sales.
  • Develop and maintain good relationship with clients.
  • Make inbound and outbound calls to clients.
  • Keep the management informed of activities and results by submitting daily reports and sales analysis.
Requirements:
  • Exceptional English skills
  • Extensive sales experience
  • Bachelor’s Degree, preferred
  • Knowledge of remote communication and technology systems
  • Excellent customer handling skills
  • Computer literate, and willing to learn more software and tools
  • Energetic and driven, with pleasing personality
Compensation:
  • Paid two-week training period.
  • Be an initial hire and scale a startup at an early stage.
  • Trusting culture that believes there are many paths to achieving results.
  • $8 Hourly + Commissions + Performance Bonuses 

Send your (1) resume and (2) audio clip introduction to hello@crewbloom.com

TIP: The audio is very important in the screening process so please submit the best that you can make. Around 1-2 minutes long will do. Talk about your work experiences, especially on sales. No background noises on the audio. Audio format is .mp3.

More info here

Monday, July 25, 2016

NON-VOICE Tier 1 Remote Staff (VISAYAS-MINDANAO Residents ONLY)

home base jobs, employment, work at home


Servicseeking Manila is hiring for the position of Remote Staff (for Email and Chat support tasks). They are looking for someone who is analytical, detail-oriented, flexible, fast-learner, punctual, honest and independent.

Remote Staff will serve as back up so if the employees at Ortigas offices are offline due to storm and other circumstances, you'll be able to serve as back up since you are located at a reasonably safe distance away from the Ortigas office so operation will not be hindered.

POSSIBLE SHIFTS:    Ideally M-F 5pm to 9pm Sat & Sun 9am to 6pm
    **but should be open to changes in schedules**

Send your resume NOW to hr@serviceseeking.com.au

Do not forget to indicate the job position you are applying for on the subject line.

LIMITED SLOTS left. Feel free to call Sim if you have questions at 0916-409-4268 or 0943-491-0201.

Sunday, February 28, 2016

A Million and a half Filipinos Got Online Jobs in 2015

According to the Department of Science and Technology (DOST) about 1.5 million Filipinos at the end of 2015 were able to get online jobs such as virtual assistants, writer, graphic and web designer, web admin, desktop publisher, audio and video editor, and software developer.

The 1.5 million Pinoys working at home online earn an average of $3 (P142.55) per hour and $250 (P11,879.52) per project.

With the proliferation of online jobs and the talents of Filipinos, plus the DOST’s nationwide free Wi-Fi internet, the DOST’s Information and Communications Technology (ICT) Office is confident more Filipino income earners would be able to find online work.

The ICT Office said Filipinos excel in writing, graphic and web design, desktop publishing, audio and video editing, software development, and virtual office assistance skills.

All that an online worker who has the necessary skills needs is a computer with access to the Internet, the agency said.

Income rates depend on the job’s level of difficulty as well as the worker’s online reputation, gained from ratings given by previous online employers.

Online jobs can be found through job websites like UpWork.com, Freelancer.ph, and OnlineJobs.ph.

Tuesday, September 29, 2015

PISTA Centre Philippines: Customers Liaisons Representative - Homebased (Full time or Part time)

PISTA Centre Philippines is looking for 5 Customers Liaisons Representatives.

Requirements

- With at least 3-5 years experience in field of Sales.
- Minumun level of education: Bachelor´s Degree
- Other qualifications will be discussed during the interview.
- Must have own personal computer and internet connection

APPLY HERE

IBTimes: Executive Recruiter/Headhunter - Homebased

IBTimes is an online news website that is based in Australia is looking to hire mainly Publishers, Commercial Managers and Editor-in-Chief.  The company is looking for someone with experience in hiring executives.

The Executive Recruiter will be responsible for hiring candidates across Asia e.g. Philippines, Thailand, China, Korea, Vietnam, Japan, etc.

Requirements:
  • Minumun level of education: Bachelor´s Degree
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No
Salary
24,500.00 net monthly

APPLY HERE


Opesys Global: Market Researchers Home-based

Opesys Global an IT-enabled company providing state-of-the art advertising and marketing solutions to global advertisers and publishers worldwide is looking for Market Researchers (vacancies: 10). The company wants to build a team of dedicated, reliable and enthusiastic Market Researchers to join their team at a work-at-home setting.

Responsibilities:
- Perform data mining duties.
- Market research
- Customer service
- Data entry activities

Requirements:
- Graduate of any degree course related to IT or Business. Fresh grads or students are welcome to apply.
- Experience in data entry / processing work is a plus but not required.
- 1 to 2 yrs experience in data encoding and research ability to acquire necessary information for database.
- Must have fast internet connection at home of at least 1-2mbps.
- Must have excellent English reading and writing skills
- Must be keen and attentive to details
- Must know MS Excel 2003 or above versions
- Internet savvy, have good research skills and highly resourceful.
- Willing to work on a routine job on day-to-day basis.
- Should be able to work 9am – 6pm Mon-Fri and can extend hours on weekends if needed.
- Knowledge in SEO, Sales/Telemarketing, Web/Graphic Design is a plus
- Can work in a fast-paced, results-oriented environment and takes challenges

APPLY HERE

Saturday, May 9, 2015

Social Media Assistant, Leadership and Development Co. US (Home Based/Part Time)

Roles and Responsibilities:
  • Handle Social Media postings (which have been written and developed by others) through Hootsuite. Manage on a monthly basis, including uploading, scheduling, and monitoring
  • Monitor and respond to 4 speaking websites - monitor for new opportunities that fit client’s criteria, then respond with a standard package, monitor for replies.
  • Upload content on  the website (web interface, no programming skills required)
  • Monitor posts and replies, bringing pertinent information to CEO's attention.
  • Teleseminar scheduling and setup (WebEx event center)
  • Other similar functions as assigned.
  • Revise materials into branded templates
  • Create short videos of walking through the technical components of the web site. E.g.  using snagit to document how we create a new user, how we assign a role, etc.

Skills:
  • Proficiency in basic Social Media sites and postings
  • Web search skills - superior level
  • Ability to handle some SEO, like linkbuilding and article posting is a strong plus
  • Flowcharting ability through Visio, or even better, OmniGraffle for Mac will be a plus
  • High quality English, written and verbal communication
  • Resources to interact virtually through WebEx on a regular basis
  • Basic WordPress is a plus (editorial and posting, not web design).
  • Need to be collaborative, and good team player
  • Willing to work full time 4 hours a day US time
  • Amenable to start immediately

Must Have:

  • Please only apply for this role if you have the following home office requirements:
  • Stable internet connection of at least 1 MB/s and a backup plan
  • Quiet room to work with no distractions or background noises whatsoever
  • Up to date computer system with a minimum of Windows 7 or Mac OS X
  • Perfectly working headset and webcam
  • Personal characteristics we require:
  • Must be highly punctual
  • Must be able to communicate problems and solutions effectively
  • Must always have a great attitude and willing to learn

Apply here

Recruitment Assistant for a Recruitment Firm based in Australia (Home Based Part Time)

Virtual Coworker is looking for a Recruitment Assistant for their client which is a Recruitment firm based in Australia which specializes in recruiting Sales professionals and managing them. They recruit talents for sales for the IT, Medical, Building construction etc.

Roles and Responsibilities:
  • Sourcing through online research
  • LinkedIn sourcing
  • Prepare a list of candidates that the Recruiters can call
  • Collate information of candidates that will be endorsed to Recruiters
  • Lead generation, make a list of clients to call and identify people in charge
  • Format resumes based on guidelines - putting in a template/letterhead
  • Eventually, progress to  more complex tasks such as; Skype screening /interview, email marketing
Skills:
  • Proficient English communication skills
  • Has knowledge and background in Recruitment and Sourcing
  • 2 to 3 years of work experience as a Recruitment Assistant
  • LinkedIn search skills - Recruiter/premium account holders preferred
  • Skills and experience in Google Docs
  • Bullhorn skills or any equivalent systems
  • Experience in recruiting sales people will be preferred
  • Willing to work part time 4 hours a day - AU time
  • Amenable to start immediately
Requirements:

Please only apply for this role if you have the following home office requirements:
  • Stable internet connection of at least 1 MB/s and a backup plan
  • Quiet room to work with no distractions or background noises whatsoever
  • Up to date computer system with a minimum of Windows 7 or Mac OS X
  • Perfectly working headset and webcam
Personal characteristics we require:
  • Must be highly punctual
  • Must be able to communicate problems and solutions effectively
  • Must always have a great attitude and willing to learn

Apply here

Sunday, March 15, 2015

Leasing Line VA - Home Based

VirtuallyinCredible is looking for qualified applicant for a Leasing Line VA position.

Job Description:
  •     You will be entertaining queries, pre-screen, and provide information and customer service to prospective tenants looking for residential rental property.
  •     Provide 75% voice tasks; 25% after-call tasks (notes, emails)

Main Responsibilities and Tasks:

  •     Call handling and customer service

Qualifications and Requirements:

  •     Quick to learn, good memory, resourceful, not easily discouraged
  •     Confident and well-spoken in English, no verbal pauses, little to no Filipino accent preferred
  •     Writes simple business and conversational English with no grammatical errors (although most emails have templates)
  •     Great with administrative work -- detail- and process-oriented, highly accurate, follows instructions well
  •     Awesome time management skills, minimal supervision needed
  •     Real estate administrative experience an advantage
  •     Customer service experience an advantage
  •     Honest, loyal, committed to work, reliable, team-player


Technical Requirements:
  •     MUST HAVE  a place at home that is quiet
  •     Must have fast (at least 5 Mbps) and reliable internet, you must also have an alternative if main internet is down.
  •     Must be located in a metropolitan area without or with very rare power interruptions
  •     Must stay with the company for at least 1 year

What's In It For You:


  •     PhP 120.00 per hour paid through PayPal
  •     Full-time job, 40 hours/week
  •     EST business hours (Philippine night shift)
  •     Mostly weekends off but must be prepared to work weekend shifts when necessary. Specifics of scheduling will be discussed during the interview. Weekend work comes with PREMIUM PAY.
  •     Philippine holidays observed (and paid double, if you decide to work)
  •     Great virtual team environment; supportive managers and boss
  •     Birthday bonus, year-end bonus, holiday pay, staff party and retreats

***NOTE: YOU WILL NOT BE ENTERTAINED IF YOU DO NOT FOLLOW INSTRUCTIONS ON HOW TO APPLY***

How to Apply:

    Send resume and cover letter to: jobs@virtuallyincredible.com

  •     Write 'Leasing Lines VA Applicant' as the Subject of your email
  •     Submit a voice recording to get an advantage during pre-screening!
  •     Make sure to include in your resume three character references from previous employment -- this is a requirement.
  •     Briefly state in your cover letter why you are qualified for the post, highlighting any previous work experience relative to the job.

Note: NBI Clearance and two ID's will be required for successful applicants BEFORE they begin training so make sure you have them!

For other job opportunities, visit Virtuallyincredible

Saturday, December 20, 2014

Data Entry Specialist, home-based for an Australian Baby Garments Company (Part Time)

An Australian Baby Garments Company is looking for a part time Data Entry Specialist that can work from home. The company manufactures limited edition garments that splash kimono, vintage and retro fabrics together with denim and cotton to create funky unique baby clothing for newborn babies.

Job Description:

• Data entry work
• Update and maintains Website content - ex. stock list updates in Shopify
• Create Australia post eParcel shipment
• Create Fedex shipment
• Other administrative tasks assigned

Job Skills Required:

• Excellent command in English language both written and verbal
• Knowledge and experience in Google Docs
• Proficient in Microsoft Office application
• At least 2 years relevant experience in data entry
• Database management skills
• Can handle and meet deadlines
• Exceptional computer skills
• Will have training for the processes and systems
• Proactive and enthusiastic
• Fast and accurate
• Computer and tech savvy
• Highly organized and detail oriented
• Fast and reliable DSL /internet connection
• Willing to work 4-5 hours/day
• Can start immediately

Technical Requirements:

Please only apply for this role if you have the following home office requirements:

• Stable internet connection of at least 1 Mbps and a backup plan
• Quiet room to work with no distractions or background noises whatsoever
• Up to date computer system with a minimum of Windows 7 or Mac OS X
• Perfectly working headset and webcam

Personal characteristics we require:

• Must be highly punctual
• Must be able to communicate problems and solutions effectively
• Must always have a great attitude and willing to learn

*Only applicants meeting the strict criteria above will be contacted

APPLY HERE

Saturday, November 8, 2014

Home based Telesales/Telemarketing Jobs

Job Description:
• will handle phone conferences with CEO's and Managing Directors of the world's Fortune 500 companies as well as leaders in the higher education sector.
• will market advertising opportunities to key decision makers in assigned countries.
• make Follow up calls to clients to negotiate and close sales.
• Manage and report the status of sales calls.
• Do background research on companies or universities to gather important information.

Requirements & Skills:
• Open working hours will rely on country where you are assigned.
• Professionalism critical due to our high level of clientele.
• Excellent command of the English language both written and verbal.
• 3-5 years of sales experience with proven results.
• Highly motivated, self disciplined, and flexible.
• Confident, persistent, and driven with negotiation abilities.
• University degree required.

APPLY HERE

Saturday, October 25, 2014

Online Support Helpdesk Staff, Part Time, Home based

Bizmates Philippines Inc. is looking for an Online Support Helpdesk Staff who is willing to work Part-time and will be based from home.

Responsibilities:
- provide online teachers with operational support
- enforce operation related rules and procedures
- manage operations documentation database

Requirements:
- Bachelor's degree is preferred
- Tech-savvy, very good knowledge in using Skype, good English communication skills
- Preferably have 1-4 years experience in a job which specialize in Technical and Helpdesk Support or equivalent
- 2 part time positions are available
- willing to work on shifting schedules, Philippine Holdiays and weekends.

Technical Requirements:
- High speed and stable wired internet connection at least 1mbps
- desktop/laptop computer, good working headset with microphone, webcam, and a quiet, well-lit area at home to work in.

APPLY HERE

Sunday, October 12, 2014

Writer, Administrator - Home Based

An Australian eCommerce Fashion Brands is looking for writer and web administrator. Perks includes ability to manage own schedule, earn Php 20,000 to 30,000 depending on experience, and work at the comfort of your own home.

Writer should be willing to learn about the eCommerce space. Learn how to manage and grow website sales through effective online marketing, content strategy and social engagement in an exciting Fashion distributor.

About the role

    Working as part of a small and friendly team, the responsibility of the Writer / Admin will be to design and implement strategies to drive traffic to the website and increase sales through the Wordpress- based Content Management System.

    The position does not require you have any past experience in online marketing or ecommerce although that is helpful, however writing skills are a must as the position will involve a lot of written communication whether that be with suppliers or customers.

    You will be expected to increase engagement, through quality content, and communication with potential customers, as well as Social Media strategies and then analyse and report on the results.

    This is an exciting, autonomous position involving writing, SEO, email outreach and product fulfillment and management.

Skills & experience needed to be successful :
  •     At least 3 years experience in a writing position.
  •     Proficiency with CMSs such as Magento or Wordpress (ecommerce plugins)
  •     Tech savvy, able to pick up new software quickly
  •     Proven ability to work with little supervision
  •     An in depth understanding of Social Media marketing and community engagement
  •     Strong communication and time management skills

Apply HERE


Sunday, October 5, 2014

Home based Telemarketer

Discovery Reports Group Limited a company that prepares reports for the South China Morning Post is looking for a Home based Telemarketer that will do outbound calls inorder to schedule interviews and meetings with high level executives abroad. You will also communicate and negotiate with high level executives and decision makers. Included in your responsibilities is to perform research and analysis on Fortune 500 companies and small to medium sized enterprises.

Qualifications:
  •     You must have at least a Bachelor's/College Degree in any field
  •     At least 2 years of working experience preferable in a call center, sales or telemarketing role
  •     Speak and Write English fluently and possess professional verbal and written communication skills
  •     Must be assertive, proactive, and function independently
  •     Must be familiar with the different MS Office applications
  •     Preferred language(s): English, Japanese, German, Mandarin
  •     Excellent internet research skills
  •     Applicants must be willing to work full time from home
  •     This is a full time position with fixed hours dependent on shifting, candidate should not have other full time or part time oblications
  •     Applicants should be Filipino citizens or hold relevant residence status
  •     Applicants should be residing within Manila or nearby areas such as Laguna or Cavite

APPLY HERE

Saturday, August 30, 2014

Part time, home based: Online English Tutor, Teacher for Kids

KidsGlobal English will be launching their business in September, and they are urgently looking for online English tutors to teach kids. Candidates should have good English skills and enjoy teaching foreign kids.

KidsGlobal English provides high quality English language education through Skype.

Job description / responsibilities:

Teach English for Japanese Kids (4-12 years old)

Qualifications:

19-49 years old.
Bachelor’s degree holder or University students.
Preferably with at least 2 years ESL teaching/coating experience.
Computer literate.
With excellent skills in communication.
Experience in online or face-to-face teaching is an advantage.
Japanese speaker is an advantage.
Must have a good American or British English accent.
Must be flexible and creative.

Average processing time is one week. Resume and interview via skype.

Requirements:

Must have own computer and DSL line with stable connection.
Class schedule is flexible (salary and schedule will be discussed during the interview).

If you are interested submit your resume with your smiling picture through email:
Luna Gogoh . E-mail Address: info@officegee.com

Or Apply Here


Sunday, August 3, 2014

Homebased - Transcription Specialist

Xmerge is looking for a Transcription Specialist to work at home.

Job Description and Requirements:
Audio Transcription
  •  Have experience and knowledge of (BPO) business office procedures.
  •  High Skill Levels in English grammar and spelling.
  •  Good computer applications skills.
  •  Ability to maintain confidentiality of sensitive information.
  •  Ability to work effectively with others.
  •  Ability to communicate effectively, both orally and in writing.
  •  Transcription experience is a MUST.

Homebased - Level 2 Support Analyst

eComEngine, LLC, a software engineering firm specializing in cloud-based tools for small-to-large Internet retailers is looking for a Level 2 Support Analyst for a homebased/remote position.

Primary Responsibilities:
  •     Provide a pleasant customer support experience by assisting the Customer Support Team in troubleshooting and resolving technical customer issues in a timely and accurate fashion.  Includes performing database queries, data analysis, front-end to back-end system troubleshooting and data gathering prior to sending issues to Business Analysis or Software Development teams.
  •     To make recommendations to Business Analysis team for potential additional features, improvements in user experience and/or improvements in administration experience.
  •     To develop a detailed technical knowledge of all of eComEngine’s software products.  Includes participation in training opportunities as well as putting forth effort in self-study.
Secondary Responsibilities:
  •     To assist the Business Analysis team in software testing
  •     To assist the Customer Support team in supporting Beta-phase products
  •     To assist the Business Analysis team with the development of support resources such as user documentation, knowledgebase content and training videos
  •     To perform administration of internal software systems, such as ticketing system, billing scripts, etc.
Necessary Skills:
  •     Commitment to high-quality customer experience
  •     Ability to work effectively within a team of Customer Support professionals
  •     Experience writing SQL queries/reports
  •     Demonstrated ability to troubleshoot technical system issues
  •     Ability to understand business processes and how software models/automates those processes
  •     Ability to learn how cloud software systems function - from both the user’s perspective and the system perspective
  •     Excellent written communication
  •     Excellent reading comprehension
  •     Ability to work independently from a home office
  •     Ability to work U.S. Eastern Time business hours
Desired Skills:
  •     Experience in a Customer Support environment
APPLY HERE