URGENT: CUSTOMER SUPPORT EXECUTIVE (CSR) W/ 1 YR+ EXP (FOR FINANCIAL ACCOUNT)
PHP 23000 - 25000 ++BONUS AND INCENTIVES!!
Makati City (National Capital Reg) - SM CYBER 2 BUENDIA, MAKATI (NEAR MRT BUENDIA STA.)
*Work in a fast-paced, structured call center environment
*Deliver extraordinary customer care by responding to customer questions concerning their accounts. (CSAT)
*Maintain acceptable performance standards, including effectiveness, efficiency and quality.
*Upholds the client policies (call handing, password, security, systems, and confidentiality etc)
*Must have reached at least 2 years in College.
*Must have at least 1 Year or more SOLID Call Center experience, preferably in a customer service/financial (Credit Card) Account
*Superb English communication skills. Must be conversant.
*Solid comprehension and active listening skills.
*Strong customer service orientation.