Sunday, July 20, 2014

Data Entry/Back Office (MS Excel)

Infinit-O, an outsourcing company is looking for Data Entry/Back Office (MS Excel) staff.

Qualifications:
  • Graduate of any 4 year degree course.
  • At least 1 year relevant work experience in the same function is preferable.
  • Good attention to detail
  • Accurate
  • Productive
  • Can work independently with minimal supervision.
  • Decision making skills on a case-by-case basis is required.
  • Good English comprehension, written and oral communication skills.
  • Ability to work in a fast paced environment & multi task well.
  • Excellent typing skills.
  • Computer skills: MS Office (especially Excel).
Job Description:
  • Logs into system to retrieve orders for processing.
  • Keys order information into system with speed and accuracy.
  • Follows the contract acceptance policy for appropriate disposition.
  • Communicates order processing issues to appropriate parties.
  • Escalates any system issues, observed documentation issues, or other challenges to management.
  • Reviews paper contracts to ensure authorized signature, effective date, service/billing address, phone, social security number or Tax lO, utility, rate, term, and product. Pass/fail as necessary. Follows contract acceptance policy for appropriate disposition.
  • Reviews duplicate orders to ensure returning customer has no previous payment or regulatory issues to identify whether account is eligible / appropriate for re-enrollment.
  • Ensures data accuracy/validity in Enrollment database.
  • Reviews customer credit score per applicable market or service class and attaches to the contract if already on file in Sales Force to avoid duplicate retrieval.
  • Manage sales channels internal deal lag or rejection and be an advocate for retaining and correcting deal for enrollment process.
  • Notifies respective Sales Manager/Inside Sales Rep of rejection/missing information.
  • Helps document processes to ensure repeatability of process.
  • Performs requests from sales with a detail oriented mind and ask questions for clarity on request.
  • Other ad hoc tasks as may be assigned.
  • Prepare daily reports and work summaries as required.
  • Carry out additional data operations and administrative tasks as required.
  • Meet preset Service Level Agreement with the client

Apply here



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