ShipServ is an e-marketplace for the shipping industry that helps marine and offshore buyers to find the best suppliers easily. The company is looking for Email Support Agents.
Job Description
- Provide efficient, professional, accurate, dependable & courteous service
- Ensures data quality in Company's database/s are kept accurate
- Perform administrative customer service related tasks
- Perform incident management tasks
- Develop business relationships which enhance the Company's community while sustaining throughout all contact
- Contribute to on-going quality management
- Work closely with internal and external customers
- Promote and maintain positive customer relations
- Must be a college graduate of any 4-year course
- Have a strong inclination to establish a career in the field of customer service
- A good team player & possess excellent interpersonal skills
- Strong attention to detail, organized, ability to multi-task & to work independently
- Execellent communication skills
- Exceptional skills in MS Office Applications (MS Word, Excel, Poerpoint etc)
- 1 year of experience in IT Support or in Customer Service
- Amenable to work on a flexible schedule and during holidays
- Willing to work in Ortigas
- 7 Full-time positions available
Work Address:
18th floor Wynsum Corporate Plaza, Ortigas, Pasig, Metro Manila, Philippines
Apply here
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