Monday, February 15, 2016

Non-voice Account: Email Support Agents

Shipserv Logo

ShipServ is an e-marketplace for the shipping industry that helps marine and offshore buyers to find the best suppliers easily. The company is looking for Email Support Agents.

Job Description
  •     Provide efficient, professional, accurate, dependable & courteous service
  •     Ensures data quality in Company's database/s are kept accurate
  •     Perform administrative customer service related tasks
  •     Perform incident management tasks
  •     Develop business relationships which enhance the Company's community while sustaining throughout all contact
  •     Contribute to on-going quality management
  •     Work closely with internal and external customers
  •     Promote and maintain positive customer relations
Job Requirements:
  •     Must be a college graduate of any 4-year course
  •     Have a strong inclination to establish a career in the field of customer service
  •     A good team player & possess excellent interpersonal skills
  •     Strong attention to detail, organized, ability to multi-task & to work independently
  •     Execellent communication skills
  •     Exceptional skills in MS Office Applications (MS Word, Excel, Poerpoint etc)
  •     1 year of experience in IT Support or in Customer Service
  •     Amenable to work on a flexible schedule and during holidays
  •     Willing to work in Ortigas
  •     7 Full-time positions available

Work Address:

18th floor Wynsum Corporate Plaza, Ortigas, Pasig, Metro Manila, Philippines

Apply here

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